Privacy policy

Privacy Policy

Effective Date: 02/04/26

Stuart Thermography (“we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website, Meta (Facebook and Instagram) lead forms, communications, and related services.

By using this website or submitting information through our forms, you consent to the practices described in this Privacy Policy.

 


 

Information We Collect

Personal Information You Provide

We may collect personal information when you:

  • Submit a contact or inquiry form

  • Complete a Meta (Facebook or Instagram) lead form

  • Contact us by phone or email

  • Request information or services

This information may include:

  • Name

  • Email address

  • Phone number

  • General inquiry details

Meta lead forms are intended to collect basic contact information only and are not designed for the submission of sensitive medical information.

 


 

Health-Related Information

In limited circumstances, you may voluntarily provide information that could be considered health-related when requesting services. Any information that may reasonably be linked to your health is treated with appropriate care and safeguards in accordance with applicable laws.

We do not request detailed medical histories or diagnostic information through our website or Meta lead forms.

 


 

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address

  • Browser type

  • Device information

  • Website usage data

This information is used to improve website performance, security, and user experience.

 


 

Use of Meta (Facebook & Instagram) Lead Forms

We use Meta lead forms to allow users to request information, schedule appointments, or receive follow-up communication. Meta may collect and process information in accordance with its own privacy policies.

Once submitted, lead information is securely received by us and used only for communication and service-related purposes.

 


 

How We Use Your Information

We may use your information to:

  • Respond to inquiries and requests

  • Schedule and manage services

  • Communicate appointment details and follow-ups

  • Provide requested information

  • Improve marketing and outreach efforts

  • Maintain internal records

  • Comply with legal and regulatory requirements

 


 

HIPAA Compliance

Stuart Thermography is committed to complying with the Health Insurance Portability and Accountability Act (HIPAA) where applicable.

If Protected Health Information (PHI) is collected or maintained:

  • Access is limited to authorized personnel

  • Reasonable administrative, technical, and physical safeguards are used

  • PHI is used only as permitted for healthcare operations, coordination of services, or as required by law

A separate HIPAA Notice of Privacy Practices applies to clinical services involving PHI and is available upon request or through our website.

 


 

Sharing of Information

We do not sell or rent your personal information.

We may share information only:

  • With service providers assisting in business operations (such as communications or scheduling systems)

  • When required by law or legal process

  • To protect rights, safety, or property

Any third parties with access to information are required to maintain appropriate confidentiality and security measures.

 


 

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal and regulatory requirements.

 


 

Security

We implement reasonable safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is completely secure.

 


 

Your Rights and Choices

You may:

  • Request access to your personal information

  • Request corrections to inaccurate information

  • Opt out of marketing communications at any time

Requests can be made by contacting us directly.

 


 

Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect information from children.

 


 

Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

 


 

Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Thermography of Stuart
772-888-5269
Stuartthermography@gmail.com